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Support

Need help with PickleCrew? We're here to assist.

Contact us

If you have any questions, encounter a bug, or need account assistance, please don't hesitate to reach out to our support team directly.

support@picklecrew.net

Frequently asked questions

How do I create a crew?

From Home, find the My crews section and choose Create crew. Fill in your crew's details — name, location, skill range — then share the invite code to bring your people in.

How do I log a game?

Tap the + button in the middle of the bottom bar (or "Log a game" in the header on desktop). Pick the format, add the players on each side, and enter the final score. The game shows up in your crew's activity and updates everyone's stats.

How does scoring and Elo work?

PickleCrew calculates your Elo rating based on the outcome of your matches and the ratings of your opponents. Beating highly-rated opponents yields more points than beating lower-rated ones. Your skill level and stats update automatically after every verified game.

How do I join an upcoming event?

Go to the Calendar tab for your crews' scheduled events, or the Play tab for public events and drop-in games. Open an event to see the details and RSVP to secure your spot or join the waitlist.

How can I delete my account?

Go to Me, open the Settings tab, and choose Delete account at the bottom. This removes your account and personal data permanently.